Payment ops dashboard for a growing fintech

Challenge

Transaction volume had outgrown their MVP admin panel. Finance spent hours matching bank statements to in-app transfers, and there was no clean audit trail when something failed mid-flow.

What we did

We redesigned the ops layer: searchable transaction history, automated matching rules, manual override flows with mandatory notes, and dashboards tuned to how their team actually investigates issues.

Outcome

Reconciliation time cut by more than half, fewer escalations to engineering, and a codebase their in-house team could extend when they launched new products.

Focus areas

• React admin
• Node APIs
• PostgreSQL
• Role-based access